In the last few decades, the security requirement of a luxury hotel or a big restaurant chain has transformed immensely. The hotels all over the globe have understood the importance of investing greatly into security as the customers have started asking for a safe and secure atmosphere..
In recent times, the security threats that loom over Indian hotels have become quite complexed and hoteliers and restaurant owners are forming new alliances with the top private security agencies to deal with all sorts of latest threats.
Security in several hotels are falling way behind the needed standards when compared to various other industries. Because of the complexity of operations in running a successful hotel and the probability of reputation damage, various potential risks and actual occurrences are kept under wraps and often unreported.
Ever since the big terror attacks have taken place both in India and other parts of the world there has been a rapidly growing awareness about the security of the public places. That asks for a planned will to provide and arrange for a fool-proof and complete security solution. Which has found a certain place in the budget and agenda of the hotel and restaurant management.
The need for a security solution at a hotel has multiplied. It is vital to realize that the Indian hospitality industry is exposed to multiple levels of man-made and natural disasters. Usually, security at a hotel has meant exterior guarding and monitoring entry and exit points. However, in the past decade hotels have begun implementing a complete security solution consisting of guarding along with Patrolling both internal and external, electronic surveillance, and setting up discreet and un-breach able control units.
Nowadays hotels are looking for more than a comprehensive security solution. They are beginning to consider security as any other service offered by the hotel. So, guest and visitor experience has become a critical ingredient.
A tricky challenge is for hoteliers and restaurant owners is to have more stringent security procedures that do not affect the guest experience. The initial interaction of guests is with the guards, so it becomes quite important that the guard completely gels with the ethos of your hotel.
As technology gets deeper forays in the field of security it becomes quite important that security guards be trained to use the equipment and gadgets effectively, while maintaining the welcoming ambiance of the hotel.
Based on our research-based knowledge and understanding of the Hotel Industry's multi-dimensional security requirements, through constantly listening to the customers and clients feedback, Miraz Securitas has created a specialized training program which prepares its security personnel to deliver on the new challenge threatening Hotel Security.
This program uses modern-day technology including drones, videos, and live demonstration to provide training to the security staffs for effective knowledge gathering. Those training tools will support to impart more consistent and effective on the job training, resulting in good on-site delivery of services. The security staff delivering on these new expectations will be especially chosen and will have specialized skills to excel in the hotel surrounding.
This solution is assisted by a management team specific to the hospitality business, for smoother operations management and faster turnaround of customer's concerns. Towards the effort to provide integrated solutions, Miraz Securitas is in the process of providing specialized security and surveillance training to its hotel facility solutions staff.
All this has the trust of a brand which has been around for closer than 3 decades and where Customer focus, expertise, performance, best professionals, integrity, teamwork and collaboration are the ultimate values.
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As India’s most reputed Security Company in India Miraz Securitas takes pride in lending the highest level of service to its clients and attending to their individual needs.
Businesses that can foresee the challenge of safeguarding their world more holistically are able to secure critical assets more effectively, generate added revenues, decrease expensed and provide a feel-good experience to the clients they serve.
Let Miraz Securitas assist you to see the opportunities that are available in the challenges of securing your business and people.
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Miraz Securitas Pvt Ltd, 42 Community Center, 3rd floor, Naraina Industrial Area Phase 1, New Delhi - 110028, IndiaBusiness Enquiries:
Job Enquiries: 011- 45008484, 011-45009494